Is your Organization "Customer Centric" ?

Customer Centricy can be measured in different angles : Please select the criterias from the list below which are the most relevant for you. Each of them consists of a list of 5 questions. Please select on theme to start. You can complete other sections just after . Be honnest with your self assessment : there’s no good or bad results. It’s just about identifying areas you could potentially improve based on industries’ best practices.