Marc Toumelin, Founder of Customer at the Center

MBA, ESCP Business School, Paris

Certified Business Coach, RNCP Level 2

30 Years spent in Information Technology & FMCG Companies in CMO and Sales Leadership Roles across Europe.

Being Customer focused, I leverage B2C Marketing and B2B Customer Engagement to win every Customer in a unique Way.

I combine Processes and Tools from large Corporations with the agile Execution from entrepreneurial Start-ups.

I believe simplifying is the Key to solving Business Complexity.

A Network of Partners across Europe

Collaborating with top Industry experts to meet every
customer requirement in the most effective and flexible way

Rafael Bloom, solving the communication challenges of technological and regulatory changes

Rafael has spent his career within senior Technology Product, Marketing Communications and Business Development roles. His advisory practice focuses on the new organisational, product, and communications challenges of technological and regulatory changes, with a central aim of building and preserving revenue streams.

This highly diverse work involves subject matter expertise on information governance and compliance by design, data privacy, and emerging technologies such as AdTech, Mobile & 5G, Artificial Intelligence and Machine Learning.

Robin Kellett-Navellou, Cloud and ISV engagement

Nyon Consulting Ltd. With 23 years in Cloud ranging across both consumer and B2B at Microsoft and in the startup space, Robin has a deep understanding of what it takes for an ISV or IT Partner to succeed in cloud, both scalably and profitably. Nyon Consulting can work with you on standard cloud acceleration packages or deliver custom solutions based on your needs. Nyon Consulting will help you avoid the common mistakes with SaaS, focus on what’s going to work, help you figure out your optimal Partner strategy and align your teams internally to make sure everyone’s on the same page. Contact Nyon Consulting today for some friendly and unbiased advice.

Eva Schönleitner, Senior Executive business leader in the B2B software and operational technology segments

Eva’s expertise lies in the areas of digitalization, Go-to-Market, commercialization, growth and/or exit strategies. Her hands-on experience in North America and Europe allows her to provide a unique view on business expansions across either continent. She advises clients from startups & scale-ups to international enterprise companies.

Miguel Chessa, bring your Partner Business to the next Level

Miguel is a senior marketing leader with 20+ years’ experience in the IT & SaaS industries driving Strategic Alliances, establishing Go-To-Market strategies at regional scale and leading dynamic high-performance teams in country. He has had experience working with partners in cross-culture environments (EMEA, USA & Asia), developing joint solution value propositions, and maximizing services practice profitability. Fluent in 4 languages (Italian, English, Spanish and French), Miguel advises predominantly B2B SaaS companies on how to set up profitable partnerships as well as on which tools to use (PRM, Account Mapping, OKRs).

Andreas Posch, marketing automation with a customer-centric approach

Andreas advises his clients in Switzerland with his 5-person team in the area of customer-centric communication. His customers appreciate the marketing automation concepts, which take into account not only digital but also analog channels. Andreas brings more than 25 years of professional experience as marketing manager, sales manager and project manager for digitalization projects.

Jean Louis Daligaux, strategic account development

25 years’ experience in the insurance sector, mainly as an Operations Manager (underwriting, contract management, claims settlement)
5 years’ experience in business development for startups with key accounts and partners, mainly in France and to a lesser extent abroad.
Business Development, Project Management, Business Cases.

Jean-Louis Daligaux | LinkedIn

Clara Zambetti, Communication Strategies for Thought Leadership

Clara has dedicated her career to communication strategy, with a unique blend of experience as both a journalist for top-tier outlets and as a Communication and Media Relations Manager in renowned PR agencies and two multinational companies (WarnerMedia and Emi Music). She has also served as the Head of Communication for tech companies and startups. Currently, Clara works as a Public Relations consultant, specializing in the innovation and technology sector.

Throughout her career, Clara has worked with a diverse range of companies, both B2B and B2C, spanning from large multinational corporations to small and medium-sized enterprises across various industries. Clara is recognized for her ability to drive thought leadership in dynamic industries, including automotive, medical, aerospace, and energy.

Clara Zambetti | LinkedIn

Agnès Dufourneau : retail and marketing go to market

Agnès has spent her career as Marketing Manager in the tech industry (Orange, LG, Microsoft) in an international environment (Australia, Cameroon) with a focus on marketing strategy and go to market plans execution in B2C and B2B for large enterprises and startups. Her approach is always focused on understanding the client needs, business goals and result oriented focusing on strategy and operations, client experience, branding, partnership, digital marketing and content.

Agnès Dufourneau | LinkedIn

Delphine Chevalier, Cybersecurity expertise and audits

Delphine founded Thalia NeoMedia, a cybersecurity consulting firm that develops and implements cyber defense strategies for its clients. Drawing from her own experience with a cyber crisis, which she documented in the book ‘Cyberattack – Dive into the Heart of the Blackout!’, awarded the FIC 2023 prize, she has assembled a team of experts to enable organizations to become a trusted partner for their clients in the face of cyber threats:  Industry-specific cybersecurity expertise, vulnerability testing, threat monitoring and exposure auditing, risk assessment, governance, cyber crisis exercises, user awareness, executive and managerial training, phishing campaigns, GDPR compliance, ISO 27001 compliance.

Ludovic Buttiens helps B2B SaaS start-ups accelerate their growth by transforming marketing into a sales tool

Former Marketing Director of a Next 40 scale-up, CMO and COMEX member, he is now Fractional CMO / Marketing Consultant and Start-up Mentor at the HEC Incubator. As a full-stack marketer, Ludovic has led numerous projects in France and abroad, covering the entire sales funnel and customer lifecycle. He is involved in building growth marketing plans, deploying lead generation and increasing the competitiveness of offers and pricing.

Ludovic Buttiens | LinkedIn

Peter Schütte, CEO StoF!, has been active in B2B marketing for over 25 years.

After working at various companies, including SAP, WPP, and SAS Institute, Peter led the global marketing efforts at Freudenberg IT and its successor organization, Syntax. With his own company, StoF!, which combines consultancy and agency services, Schütte and his team serve numerous clients in the IT – from software vendors and hyperscalers to IT service providers and consulting firms. StoF! stands for START to FINISH because the company focuses on sustainable end-to-end performance processes.

This includes systematic approaches to unravel misguided expectations regarding MarTech tools, which currently represents a significant area of work, as many companies are disillusioned with their high-tech investments, especially considering the insufficient consideration of the procedural- and marketing expertise aspects.